Shipping policy

Shipping Policy for UTNSL India

1. Shipping Methods and Timelines:

UTNSL India offers standard and expedited shipping options for all orders.
Standard shipping typically takes 3-7 business days for delivery within India.
Expedited shipping is available for an additional fee and usually delivers within 1-3 business days.
2. Processing Time:

Orders are processed within 1-2 business days of receipt, excluding weekends and public holidays.
During peak seasons or promotional periods, processing times may be slightly extended.
3. Shipping Costs:

Shipping costs are calculated based on the shipping method selected, the destination, and the weight/size of the package.
Customers can view the shipping costs at checkout before completing their purchase.
UTNSL India may occasionally offer free shipping promotions. Details of such promotions will be clearly communicated on our website.
4. Order Tracking:

Upon shipment, customers will receive a shipping confirmation email containing a tracking number.
Customers can track the status of their shipment using the provided tracking number on our website or through the designated carrier's website.
5. Shipping Restrictions:

UTNSL India currently ships to addresses within India only. We do not offer international shipping at this time.
Certain items may be subject to shipping restrictions due to legal or logistical reasons. We will notify customers if we are unable to ship their order for any reason.
6. Address Accuracy:

Customers are responsible for providing accurate and complete shipping addresses during checkout.
UTNSL India is not liable for any delays or additional costs incurred due to incorrect or incomplete shipping addresses provided by customers.
7. Shipping Damage or Loss:

In the rare event that an order is damaged or lost during transit, customers should contact UTNSL India's customer service team immediately.
UTNSL India will work with the shipping carrier to resolve the issue and either replace the damaged items or issue a refund as appropriate.
8. Contact Information:

If you have any questions or concerns regarding UTNSL India's shipping policy, please contact our customer service team at info@utnsl.com or call us at +91 9778263594
9. Policy Updates:

UTNSL India reserves the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.